Metrics that matter

Staffing metrics have evolved from rough estimates on absenteeism to complex studies that evaluate every aspect of human-capital measurement. Along the way, the issue of what to measure has become as important as the old issue of how to measure.

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Some Senior Executives Play by Different Rules

There’s a different set of rules and behaviors at the top of corporations. I call it the golf culture. It’s an abrupt and invisible change from the meritocracy that dominates all lower corporate levels. Admission to the senior-executive ranks typically depends on a combination of power and politics. Membership is predominantly male and the conventions

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