Metrics that matter

Staffing metrics have evolved from rough estimates on absenteeism to complex studies that evaluate every aspect of human-capital measurement. Along the way, the issue of what to measure has become as important as the old issue of how to measure.

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Common Mistakes Made by Job Seekers

After 10 years as a state unemployment counselor, it’s clear to me that job seekers are wont to follow their same old routine every day, yet they expect it to yield different results. In doing so, they set themselves up for rejection. Most of us are allergic to rejection. The adverse reaction causes our thinking

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