Metrics that matter

Staffing metrics have evolved from rough estimates on absenteeism to complex studies that evaluate every aspect of human-capital measurement. Along the way, the issue of what to measure has become as important as the old issue of how to measure.

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Common Mistakes Made by Job Seekers

After 10 years as a state unemployment counselor, it’s clear to me that job seekers are wont to follow their same old routine every day, yet they expect it to yield different results. In doing so, they set themselves up for rejection. Most of us are allergic to rejection. The adverse reaction causes our thinking

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Some Senior Executives Play by Different Rules

There’s a different set of rules and behaviors at the top of corporations. I call it the golf culture. It’s an abrupt and invisible change from the meritocracy that dominates all lower corporate levels. Admission to the senior-executive ranks typically depends on a combination of power and politics. Membership is predominantly male and the conventions

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Homeland-Security Staffing Raises Delicate Questions

The summer-long debate over the appropriate powers of the president of the United States to hire and fire employees of the new Department of Homeland Security has highlighted a more fundamental question about the nature of the federal civil service. Can federal workers be managed like civilians, or must they be ordered about like soldiers?

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Rethink How You Work With Recruiting Firms

When you blast off your resume to thousands of search firms, where do you think it goes? Not to the partners it’s typically addressed to. Instead, your documents are routed to the firm’s research department where they may be coded and filed in an electronic database according to such attributes as industry, function, location and

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Why Families Fail to See A Jobless Member’s Pain

Unemployment causes havoc in the family and tests its bonds more than almost any other crisis. When you’re jobless, other members of the family may unknowingly make you feel unwanted and on the outside looking in. They may give you silent stares, causing you to feel you’ve lost control and that the “pecking order” has

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Why You Should Ignore Negative Job-Market News

When did you last read such headlines as “340 People Newly Hired This Month!” “15,000 New Jobs Filled Last Quarter” or anything remotely resembling them in your local newspaper? Wouldn’t it be refreshing if you read an article mentioning how your state government was planning to hire 20,000 people next month?

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How To Get Your Career Change In Motion

Changing careers can be like taking a train trip. You plan it, start at one location and go to your ultimate destination, with stops in between. (Sorry, there are no non-stop career trains.) The basics for getting started are scheduling your departure time and showing up at the station. Here’s how to get yourself moving.

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Career Transition Touchstones

Transitions are not comfortable. Wouldn’t it be nice if career changes were mapped out for us in neat little how-to packages with “start here and go to there” instructions (complete with arrows and signposts to keep us on track)? Sorry, it’s not that easy.

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