Even well-run recruitment businesses occasionally receive complaints and, if handled in the right way, complaints allow for service to be improved through rectifying faults that were previously unknown. But did you know that a well-managed complaints system can also increase loyalty and, as a result, sales?
When it comes to recruitment and selection, we often hear hiring managers talk about raising the bar and selecting the best. It’s what every recruiter desires: high-performing people for a high-performing organisation. The decision-making process starts with the initial CV or application form screen.
CHICAGO — It’s Cyber Monday, and much of your workday has been spent clicking through 50-percent-off offers on winter sweaters. Is your boss watching? Chances are good that your holiday deal-seeking is not going unnoticed at work, even as employers become more relaxed about letting workers shop online on company time, a recent survey shows.
So, let me guess, you’re a recent college grad with a liberal arts degree, living it up, and distracting yourself (unsuccessfully) from the thought of ‘real life’ looming right around the corner? Well, take a break from watching the latest “Girls” episode and pretending to apply for jobs online, heed this most important of cover
Looking for a job requires a huge amount of time and energy, and it isn’t something you should take too lightly. If you’re looking for a new job while still employed, you’ll likely find that juggling your current job, your family and job search is exhausting. If you find yourself browsing through current job openings, there may
Navigating the job search process can seem like blindly throwing a handful of darts at a dart board. While there are there are a great deal of resources available to help with your search, candidates still have dozens of common misconceptions about the process that can impact employment chances. We’ve highlighted eleven job search
We’ve all heard the saying “It’s all about who you know”. In today’s competitive job market, that holds true more than ever. Even if you’re a great candidate, there’s a chance that your resume will get overlooked in the overflow of candidates applying through traditional means – so it’s time to try something different. Instead
Video resumes can help job candidates stand out in highly competitive job markets, demonstrate professionalism, creativity, initiative, and help job seekers land interviews. It’s important to avoid mistakes, however, because a poor video resume can cause prospective employers to cross you off their lists and can harm your reputation in the industry you want to
If you’re not feeling happy or fulfilled with your current career, you may be longing for a change without knowing exactly what you want. If you’re more than ready to change your career but there’s a big question mark as to what you should be doing instead, don’t panic. Just use some of these career
As a recruiter, I’ve met with thousands of people from different backgrounds, all with problems and challenges with their work life. Talking to a recruiter is therapeutic. It’s also time consuming. So most people don’t go through the effort unless they’re stuck in a dead end job or their current circumstances have become untenable. When
Here’s a terrifying fact for you: research shows that thanks to vacation-phobic Americans, a million years of work is “donated” each year in the US alone. Nope, that’s not a typo. There are plenty of us who bury our heads in work only to look up moments (read: two years) later realizing that we’ve become scary, pasty
While the idea of starting your own company might be incredibly appealing, it’s not something that can happen without a bit of work. Even if you are sick and tired of that long commute to work for a grumpy boss who doesn’t seem to appreciate you, becoming your own boss takes time, work, and careful
The old 9-to-5 has never been everyone’s cup of tea. Some people thrive within that type of structure, while others flourish when given freedom. These days, many are ditching the corporate grind in favor of working for themselves. In fact, according to Freelancers Union, nearly one in three Americans are self-employed. Interested in joining the legions
There are two kinds of people in the world: early birds and night owls. While early birds rise at the crack of dawn and typically do really well working a traditional 9 to 5 work schedule (or one that starts even earlier), many night owls are just starting to get into the groove around dinner
So you’ve started avoiding their calls, going to events without them, and when your friends ask how it’s going, you awkwardly fake a smile and say unenthusiastically, “It’s great.” While I hate to be the bearer of bad news, the writing is on the wall: it’s time to say goodbye. But, to be clear, I’m
The unemployment rate for veterans who served in active duty in the U.S. hovered at 9 percent in 2013, according to the U.S. Bureau of Labor Statistics. A major obstacle in securing employment is understanding how to translate your skills from your time in the military to the workplace. Fortunately there are numerous fields that
Sometimes leaving one job for the greener pastures of another seems like a good idea… until you realize it wasn’t and find yourself wondering how to ask for your old job back. The Wall Street Journal’s Sue Shellenbarger says that everyone is entitled to a few career “mulligans”, and that with a bit of finesse, you too can
In a day and age where our phones contain (and control) our lives, distractions are aplenty. While most people are busy all the time, most people aren’t actually productive. With this in mind, it’s time to take back some control and organize your workday in the name of productivity. Lizzi Hart, a Marketing Assistant at
High school students approaching graduation have two choices: enter the job market or go to college. Those who choose the latter then have another decision to make in four years: enter the job market or go to graduate school. Unless you’re a career student, ultimately you have to choose a career that not only pays
Jeff Oakes was a successful architect earning six-figures and living his dream in San Francisco. But, when two of this close friends died unexpectedly, his priorities changed. Oakes quit his cushy job, moved to India and now teaches rural villagers business principles. His only means of income is selling custom clothing made from fabric manufactured